Help & Support
We're here before the doors open and after the last set.
Browse the most common questions or reach out — average reply time is under 2 hours during Detty December.
Ticket help
Refunds, transfers, QR codes, entry issues at the door.
Payments & payouts
Paystack, Flutterwave, Kickback withdrawals, bank details.
Account & safety
Phone verification, disputes, reporting a bad actor.
Frequently asked
Still stuck?
Talk to a human.
Our team is in Lagos and London. Reach us by email or drop a message — we'll get back within 24 hours.